Category: Client Management

Email Triage: How to Create An Effective Price Increase Email

Building a Minimal Client Dashboard in WordPress

I recently decided to build my own minimal dashboard for the clients on my care plan for added value. In...

Are in-person meetings a new opportunity for your agency?

The pandemic brought even the most technologically challenged online. As we find a new normal, is your in-person availability an opportunity to stand out?

A Lightweight, Privacy-Focused, Free Alternative to Google Analytics

In a thread inside The Admin Bar Community recently, I (somewhat embarrassingly) admitted that the new Google Analytics dashboard confuses...

Spam Lemonade: How The Email Scammers Made My Day

I don’t know about you, but it frustrates me to no end that my clients are getting tons of solicitations...

Want to charge more for websites? Here’s a start.

When we offer to “design” or “build” a website for potential customers, we’re using a pretty generic term that doesn’t...

Three Reasons Your Customers Don’t Buy Care Plans (ain’t none of them price)

I’ve yet to find a single agency or freelancer that has both success and longevity without some form of monthly...