After noticing clients not updating their social media profiles or directory listings with their website address after their website was launched, I thought putting together a resource to help them would be …
Now and then a client will ask if they can pay for their care plan for the full year, some even wondering if there is a discount for paying a year in …
Last week I posted a simple question to the group… “What makes your favorite client your favorite client?” If you assumed people’s answers were all about the Benjamins—then you’d be mistaken. Sure, …
Learn how to handle sharing plugin licenses with your clients & the one question you should ask.
I don’t know about you, but it frustrates me to no end that my clients are getting tons of solicitations from scam companies preying on their ignorance. You know the ones I’m …
Ever since we had Jason Resneck on the show a while back talking about “pro-active word of mouth marketing” I’ve been putting a lot of thought into the question he asked: “What …
Newer agency owners and freelancers always seem to ask questions about how to get higher paying gigs. This typically leads them to ask questions like “what should I charge for…?”. But there’s …
There’s a natural cycle you and your client go through during the life of your project. It’s actually not all that different than any relationship really. But when the project comes to …
You might work a lot in a certain industry, market, or niche, but ultimately no two customers are alike. This is an important thing to remember, especially if you offer ongoing or …
I’ve said this before and I’ll say it again, and probably again in the future…again. For those of you who are developing websites and offering care plans: what do you do when …
They say mistakes are like assholes, everyone’s got one but no one likes to talk about it. Well… today I am going to. Wait, wait… my mistake… not my, um… Carry on. …
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