I'm not sure how much influence having Journey blasting through my speakers had on it, but when I read Patrick Gallagher's response to a recent thread in the group I was ready to run through a brick wall.
One of our community members was sharing some frustrations and challenges he is going through, and Patrick's reply was something that really resonated with me, and I thought it was worth sharing (with his permission, of course)...
I've purposefully not linked to the thread in question, because I think you can apply this advice to all kinds of situations — perhaps even your own...
The obstacle is the way.
So, in this case, YOU are the way.
Recognize it and own it.
You have to change you.
There’s nothing wrong with weakness.
There’s nothing wrong with not being great at a certain aspect of your business.
There is *everything* wrong with seeing a problem and not doing anything about it.
Become accountable to a process and, ideally, a person.
You’ve shown yourself, repeatedly, that you can’t hold yourself accountable.
So find someone else to answer to and execute on what you’re good at.
Hire a PM or an ops manager who will run the parts of the business that you are feckless at.
You don’t have to own every single spinning plate.
But if you’re just watching plates crash to the ground, and you’re watching yourself watch this happen... you absolutely gotta own that shit.
No one can break that cycle but you.
The world is exactly what we make of it.
Most people faced with this internal turmoil will remain stagnant in it, for years.
All you have to do is NOT be most people.
Start today. Start right f**king now.
Whatchu mean 'agency'?
Bob asks the group how you define an 'agency'... Is it defined by the services offered? The size? When does a freelancer become an agency? We once had this discussion with Jim Galiano.
Super-slick automated onboarding walkthrough
Ryan shared his entire onboarding process for his agency, which is quite impressive and worth taking a look at for inspiration.
What's your title?
Matt asked "What do you call yourself as owner of your agency?". The results vary quite dramatically!
Tips for avoiding 'waiting for content'
Jaya is becoming frustrated with waiting on clients to provide copy (I think we all are!) and asked the group how they deal with this. Some really great suggestions in the comments!
Buying domain names for your clients
Laura asked if you buy domains for your clients and treat them as passive income, or insist they purchase their domain themselves? Not everyone agrees on the answer...
Finding Leads with Pete Everitt
Pete joined me live to discuss ways he has made prospecting for clients part of his daily routine to grow his agency and keep his pipeline full.
I'll be opening up a couple new TABLEs (the accountability/mastermind groups) in June. The criteria for each upcoming TABLE has been based on demand from our original applications.
TABLE #002 will be US-centered time zones, 0 employees, and 1-5 years of experience. As of today we have 2 spots left.
TABLE #003 will be UK/Europe based, agency owners with employees, and 3+ years of experience. As of today we have 3 spots left.
You can read more information and fill in the application for the upcoming groups here.
I suspect both of these TABLEs will be filled within the next couple of days, so if you're interested hop on the application pretty quick.
There is a 4th TABLE also being organized, but it won't be starting until July (applications are also open for this one).