If you’ve heard the term Custom Post Types (or CPT’s) being used, but never fully understood them— then this is the show for you! Paul
Nathan Ingram (coach, speaker, trainer, author, and agency owner) joins us to talk about the ‘Friday Email Strategy’ and how this simple, weekly email and drastically improve client communications and help give you your weekends back!
In this episode we cover why care plans are more about relationship building than anything else, whether or not you should require care plans, if you should charge monthly or annually, and how you can implement some easy client touch points to improve relationships with your customers.
Kyle and Matt chat about a recent request from one of Kyle’s clients. They requested to be sent maintenance reports on a regular schedule. Is it worth spending the time setting them up and sending them out or is it a waste of time and energy that could be better spent elsewhere?
Newer agency owners and freelancers always seem to ask questions about how to get higher paying gigs. This typically leads them to ask questions like
Christopher and Jenny Schell have created a truly unique brand in the often carbon copy web agency space. Their company, Design Rangers, has a instantly identifiable identity that helps differentiate them from other agencies, and attracts their ideal client.
There’s a natural cycle you and your client go through during the life of your project. It’s actually not all that different than any relationship
You might work a lot in a certain industry, market, or niche, but ultimately no two customers are alike. This is an important thing to